Essentials Engagement & Retention Programme
Core career-development support designed to engage employees and strengthen their confidence.
For organisations
Practical career-development support that helps you engage your people, retain valuable talent and build a stronger organisation.

The war for talent is a worldwide challenge. New ways of working, uncertainty and economic pressure have made ambitious professionals increasingly mobile.
This leaves skills gaps at a time when organisations need to retain knowledge, networks and valuable working relationships.
The average cost of replacing a professional employee has been estimated at 213% of their annual salary. That equates to £213,000 for an employee earning £100,000 a year, before accounting for lost knowledge and the effect on productivity.
Losing talent is costly. Pre-emptive intervention is the solution.
We help you focus on high performers, provide a path to career fulfilment and enable employees to achieve their potential with your organisation.
Support is available for your whole workforce, from board members and executives to management and back-office teams.
Our bespoke packages provide an end-to-end solution for employee career development, combining coaching, masterclasses and the Career Refinery Portal & App.
Core career-development support designed to engage employees and strengthen their confidence.
Broader, personalised support for professionals who want to develop and progress within your organisation.
Senior-level support that helps leaders navigate challenges, improve performance and achieve career fulfilment.
We know how difficult it can be to retain top talent and the effect on a business when valued people leave.
Our programmes make it easy to engage and inspire employees, helping them succeed and craft their own career story with you.
Blending psychometrics, e-learning, personal branding and transition support, the Career Refinery combines interactive tools with practical resources for every stage of an employee’s career.
It promotes self-development, supports mental health and enhances wellbeing. The result is a sustainable way to build knowledge, confidence and self-awareness at every level.


Many professionals value external coaching and the insight of an experienced adviser outside their organisation. An impartial careers expert provides a safe space to discuss ideas, concerns and ambitions.
Leaders must balance business delivery with supporting their teams and providing clear direction. Our coaches support people from the C-suite to back-office functions, helping them overcome challenges and perform at their best.
The more you invest in your people, the greater the returns.
The Career Refinery’s intuitive My Career Journey function assesses employee confidence against specific attributes, provides relevant learning programmes and recommends activities to complete.
A follow-up assessment measures progress, helping you track trends in career confidence and monitor the programme’s effect.


We work with organisations that want to provide ongoing career support for their people. Interactive group workshops and in-depth masterclasses are an efficient way to help a larger number of employees at once.
Each session equips your employees with practical skills and greater confidence to support their career success.
City CV provides practical and emotional support through regular mental health masterclasses and almost 100 wellbeing-related learning modules and articles within the Career Refinery.
Our Wellbeing & Mental Health Support Helpline provides a safe space outside the workplace where employees can discuss concerns about their personal or professional lives.
We connect employees with a wellbeing coach for short-term, 30-minute sessions and advice on further referrals where necessary.

“The support City CV gave to my team and me at a very difficult time was invaluable.
City CV’s practical advice and compassionate approach helped my staff feel better prepared for the changes they were facing and more positive about their future prospects.”
“City CV is a natural partner for us. Their specialist team has provided practical and emotional support to our people when they needed it most. The feedback has been extremely positive.”
“City CV’s knowledge and experience, and the support they provided, has made a huge difference to those who have used the service.”
Tell us about your organisation, your people and the challenges you want to address. Our expert team will contact you for a confidential discussion.
Speak to our expert team for a confidential discussion about a bespoke Engagement & Retention Programme.