Business, Client and Sales Support Associate

Location: Hybrid (TN12, Brenchley and Home)

Position Type: Full-time

We Offer: Private health care, company pension scheme, your own personal coach to support your growth and development, fantastic training, and career progression.

About Hanover Talent Solutions / City CV:

Hanover Talent Solutions is part of the international Hanover Search Group. We work with businesses to support their people and we transform the careers of the individuals we work with, delivering exciting life-changing results through our solutions. When we work directly with individuals, we are known as City CV.

Within both brands, we deliver award-winning career transition and leadership training services to support individuals making key decisions at career milestones. Our service is designed to increase confidence during periods of change, create more control over their career and ultimately build a career plan that sees fulfilment, satisfaction, learning and success at the heart.

Our support involves career coaching, CV & LinkedIn profile writing, personal branding and leadership development. We work with corporates by supporting their employees on their career journey and individuals seeking to invest in their own career.

We are at an exciting point of growth, having once again had a record breaking year. Poised for our next step, this is an incredible career opportunity for the right person.

About the Role

As a Business, Client and Sales Support Associate, you will immerse yourself in a lively, fast-paced, and inclusive work environment where each day presents fresh challenges. This crucial role not only centres around cultivating a positive customer journey within our fast-growing business but also offers an opportunity to gain insights into all aspects of our solutions, providing the ideal gateway for further professional development. 

Engaging across the team, your responsibilities will span supporting our sales team on client engagements from initial enquiry to close of sale, playing a vital role in lead generation and event management, and providing business-critical support across the customer lifecycle to ensure seamless product and service delivery.

About you

Your enthusiasm and adaptability, coupled with high proficiency in IT, Microsoft Office, and ability to learn new systems such as our CRM (Salesforce) and  Zoom, will set you apart as a driving force in providing a world-class experience in client service delivery. You’re highly organised, thriving in our fast-paced world of people and delivery without sacrificing attention to detail.

A master multitasker, you effortlessly handle various responsibilities and deadlines, demonstrating excellent communication and interpersonal skills calmly. Proactive problem-solving will be second nature to you. Your ability to work independently is complemented by your readiness to support the wider team when necessary.

You’ll find yourself at home in our fun, committed and dynamic work culture, making you an ideal fit for our collaborative and informal environment.

Join our team and be a part of our journey to success.

How to Apply:

Interested candidates are invited to submit their CV as a first step. Please send your application to hayley@citycv.com.

Executive CV Writers

We are currently recruiting Executive CV Writers.

Executive CV Writers

Would you love a role where you can really make a difference? Helping real people transform their lives and careers?

We are looking for a former financial services professional to join us as a CV Writer.

City CV, the UK’s only multi-international-award-winning CV writing firm has a high-end client base seeking a top quality service. We have immediate vacancies for client-facing Executive CV Writers to join our CV writing team on a flexible and freelance basis. From 15-35 hours per week.

Working closely within City CV’s guidelines and framework, you will interview clients via Teams/Zoom to draw out their strengths, achievements and goals. You will then use your creative flair to produce value-based CVs, LinkedIn profiles and cover letters with impact that help our clients secure the top jobs.

Your drive for perfection and a passion for helping individuals achieve their dreams is paramount. Attention to detail plus linguistic and grammatical excellence are essential along with the ability to meet exceptionally high standards.

You will preferably be degree educated with a background in financial services. Highly conscientious and professional; you will have proven exposure to top level client service.


  • Excellent writing skills – accuracy, attention to detail and grammatical excellence
  • Desire to be trained to become an industry-leading CV writer – striving to continuously evolve and improve
  • Long term commitment to a career with City CV with a minimum of 15 hours per week
  • Educated to Bachelors, Masters or MBA level
  • Financial services experience
  • Articulate with clear communication skills and strong, confident client service skills
  • Confident client service skills
  • High emotional intelligence and empathy and a passion for helping each client achieve their dreams

In return you will receive support and training from a lovely, professional, friendly team and work for one of the most respected CV writing companies in the UK – the only UK company to have won multiple awards at the TORIs – the international ‘Oscars’ of the CV writing industry. Working from home, hours are flexible and the rate of pay is excellent.

Applicants will be considered from across the UK or from around the globe.

In the first instance please email a copy of your CV and two samples of your work to hayley@citycv.com.