Refund Policy

Any cancellations of Services must be made in writing by the Customer and if made:

(i) more than 7 days prior to the Consultation Appointment the Customer will receive a refund less a 10 % administrative charge

(ii) more than 3 days prior to the Consultation Appointment the Customer will receive a refund less a 50% administrative charge and

(iii) 3 days or less prior to the Consultation Appointment the Customer will receive no refund.

All refunds will be credited to the Customer’s credit or debit card, PayPal account or bank account within 30 days of the Customer’s written notification of cancellation.

Please contact the registered office for a full copy of our client terms of business.

Registered Company Details:
City CV Ltd
2 Tibbs Court Farm
Tibbs Court Lane
Tonbridge
TN12 7AH

Company no. 06709018