City CV

Outplacement Case Study

Supporting Global Aerospace Through Organisational Change

How a bespoke outplacement programme helped long-serving employees regain confidence and prepare for the next stage of their careers.

Business leaders discussing organisational change

Insurance
Aviation insurance provider
6 countries
Office locations across its international business
Outplacement
Bespoke career transition support
Transformative
Participant feedback on the programme

Global Aerospace

The organisation

Global Aerospace is a leading aviation insurance provider with offices across the UK, Canada, France, Germany, Switzerland and the US.

During a period of organisational change, the business wanted to support its long-serving employees in a personal and genuinely useful way. The requirement went beyond a standardised outplacement package. Employees needed practical tools alongside strategic, individual guidance.

From organisational change to individual momentum

The programme was designed around the people affected, giving each participant relevant support for their own next step.

01

The Challenge

Global Aerospace wanted employees leaving the business to feel supported and prepared for what came next. Generic outplacement programmes were unlikely to provide the depth of care or strategic guidance required by long-serving professionals.

The challenge was to create support that recognised each person’s experience while helping them rebuild confidence and approach the job market with purpose.

02

Our Approach

City CV designed a hands-on programme around each participant’s needs. The support combined practical career materials with individual coaching, allowing the work to evolve as each person clarified their direction.

  • Personal branding: bespoke CVs and LinkedIn profiles highlighted experience, achievements and individual value.
  • Career strategy coaching: participants identified relevant opportunities and developed a focused networking and application strategy.
  • Mindset support: practical guidance helped participants manage uncertainty and regain momentum.

03

The Outcome

Participant feedback was overwhelmingly positive. Employees reported feeling more focused and ready to take their next step, with stronger personal branding and a clearer job-search strategy.

One participant described the sessions as “a tonic — exactly what I needed to regain confidence and move forward.”

The programme also helped Global Aerospace reinforce its reputation as an organisation that continues to value its people during periods of change.

04

The Key Insight

Experienced professionals often need more than a rewritten CV. They benefit from guidance that helps them understand their value, decide where to focus and communicate their experience in a way that connects with the market.

For employers, bespoke outplacement provides a practical way to preserve trust and protect the employer brand while giving departing employees meaningful support.

The impact of tailored support

The programme gave participants useful career tools while helping them approach the market with renewed purpose.

A clearer professional value proposition

Participants could communicate what they offered with greater precision.

A more focused job-search strategy

Individual coaching helped participants prioritise the right opportunities.

Greater confidence during transition

Mindset support helped employees regain momentum at a difficult time.

A stronger employee experience

Global Aerospace demonstrated its continued commitment to departing colleagues.

Why bespoke outplacement mattered

  • Support was adapted across different levels of seniority.
  • City CV took time to understand the organisation’s requirements and budget.
  • Each employee received individual attention at a challenging point in their career.
  • Practical career preparation was supported by empathy and respect.

What Global Aerospace says

“We greatly value our partnership with City CV in supporting employees through career transitions. Their tailored programmes work seamlessly across levels, and they take the time to understand our needs, our budget, and – most importantly – the needs of our people at one of the most challenging times in their careers. City CV treats every departing employee with respect, empathy, and compassion, providing meaningful support throughout the transition. This ensures our colleagues leave feeling valued and prepared for the next stage of their journey.”

Harriet McArthur
Human Resources Director, Europe, Global Aerospace

Support your people through what comes next

Talk to City CV about a tailored outplacement programme for one employee or a wider team.